Privacy Policy
Introduction
We, Zycherally Pvt Ltd (“Zycherally,” “we,” “us,” or “our”), respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, protect, and process your personal information when you visit our website, zycherally.com (the “Site”). By accessing or using our Site, you consent to the terms of this Privacy Policy and agree to abide by them. If you do not agree with any part of this Privacy Policy, please do not use our Site.
Collection of Personal Information
We collect personal information from you when you visit our Site, register an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or engage with other features or services we offer. This personal information may include:
- Name
- Date of birth
- Address
- Telephone/mobile number
- Email address
- Occupation
- Payment instrument details (e.g., credit/debit card information)
- Shopping behavior and preferences
- IP address
- Device information
We may also collect sensitive personal information such as biometric data (e.g., facial features) to facilitate certain features on our Site.
- Use of Personal Information
We use the personal information we collect for various purposes, including but not limited to
- Providing and personalizing our services
- Processing and fulfilling orders
- Communicating with you about your orders, account, and promotions
- Conducting research, analysis, and surveys to improve our services
- Detecting and protecting against fraud and illegal activities
- Marketing and advertising our products and services
- Complying with legal obligations
- Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our Site, you consent to the use of cookies as described in our Cookie Policy. - Sharing of Personal Information
We may share your personal information with:
- Our affiliates and subsidiaries for business purposes
- Service providers who assist us in operating our Site and providing our services
- Government agencies or law enforcement authorities when required by law or to protect our legal rights
- Third-party business partners for marketing and advertising purposes, unless you opt-out
- Other business entities in the event of a merger, acquisition, or reorganization
- Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. - Your Rights
You have the right to access, correct, update, or delete your personal information. You may also withdraw your consent for certain processing activities. To exercise these rights, please contact us using the information provided below. - Consent
By using our Site and providing your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy. - Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically for any updates.
Grievance Officer
T Keshav
Manager – CC – Social Media
Zycherally Pvt Ltd
Email: connectwithus@zycherally.com
Queries
If you have any questions, concerns, or complaints regarding our privacy practices or this Privacy Policy, please contact us at the email address provided above.
Date of Last Update: 08/02/2024
This Privacy Policy is intended to be compliant with the General Data Protection Regulation (GDPR) and other relevant data protection laws. If you have specific questions about how we handle your personal information or require additional information about our privacy practices, please contact us using our grievance E-mail:-customergrievance@zycherally.com