Effective Date: 09/02/2024

Shipping Policy

Welcome to Zycherally! We strive to provide the best shopping experience possible, including a reliable and timely delivery of your products. Please take a moment to review our shipping policy.

1. Processing Time

• Order Processing: All orders are processed within 2-7 business days. Orders are not processed or shipped on weekends or holidays.
• Custom Orders: If your order includes custom or personalized items, please allow an additional 3-5 business days for processing.

2. Delivery Times

• Domestic Shipping (Within USA):
  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-5 business days].
• International Shipping:
  • Standard International Shipping: 7-21 business days.

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

3. Order Tracking

Once your order has been shipped, you will receive an email with your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update.

4. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
• Customs, Duties, and Taxes: Zycherally is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Lost, Damaged, or Stolen Packages

• Lost Packages: If your package is lost in transit, please contact us at [Customer Support Email]. We will work with the carrier to resolve the issue as quickly as possible.
• Damaged Packages: If you receive a damaged item, please email us at [Customer Support Email] within 48 hours of delivery with photos of the damaged product, and we will address the issue.
• Stolen Packages: Zycherally is not responsible for packages marked as delivered but reported as stolen. We recommend contacting your local carrier for assistance in locating the package.

6. Changes to Shipping Policy

Zycherally reserves the right to update or modify this shipping policy at any time without prior notice. Please review this page periodically for any changes.

7. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at connectwithus@zycherally.com.

Thank you for choosing Zycherally! We appreciate your business and look forward to delivering your order.